Use of our application program interface, or API, is provided exclusively to customers who have signed up for our reseller program and is restricted by IP address.
API access allows you to make changes without logging in to your account directly. You can use your password or generate a token to complete API actions. If you are attempting to integrate with our API and receive the error "User not permitted from this IP address" you will need to whitelist your IP.
Note: The error message will contain the IP address that you are connecting from.
Whitelisting your IP
The IP address should be static. Ensure you are whitelisting the IP address shown in the error message as it may not match your computer's IP address. Once you have whitelisted your IP you can generate an API token.
To whitelist an IP for the test environment. If you use a wildcard IP, please submit a verified support request and we will whitelist the IP for you.
- Log in to your account.
- Select the Resellers drop-down menu.
- Choose Manage.
- Select API.
- Enter your IP address and click add.
Back to top
Creating an API token
API Tokens are a replacement for using your account password as part of your API credentials. You can have more than one API token for your account, allowing multiple users API access without sharing your account password.
- Log in to your account.
- Go to your API tokens management page.
- Click Generate new API token.
Comments
3 comments
This describes the problem I'm having: I have a WHMCS installation through A2 Hosting and an Enom reseller account that is included with my A2 Hosting reseller account. When I try to order a domain on behalf of a client via WHMCS, I get the "User not permitted from this IP address" error message.
But when I log in to my Enom account, I don't see a "Resellers" drop down menu to follow these instructions.
I suppose it's possible my account isn't actually a reseller account? It's supposed to be, but maybe a mistake was made somewhere in the process.
Can you point me in the right direction?
This is the best that you have done for the resellers.
Thank you!!
I already made this steps, but i still receiving the same message, my account was refilled with USD 25, but i can make a transfer o register of domain.
Please sign in to leave a comment.