Host records allow you to point your domain to your webpage. When updating host records, you must allow time for propagation which can take 8-24 hours. You can check on the propagation using propagation checkers, There are various methods of redirecting or pointing your domain when using our default nameservers. If your domain is registered with Google, you can modify host records at access.enom.com.

Updates to your host records are measured in seconds and called TTL (time to live). The TTL default is 3600 seconds. This can be changed by submitting a support request, be sure to include the domain name and the new TTL requested. 

Note: The TTL is reset back to 3600 after changes are made to the host records.

• Record types
• Adding host records
  • Increasing host records
• Creating a sub-domains
• Changing MX Records
• TXT, SPF, and SRV Records
  • Adding an SPF record
  • Adding an SRV record
• Supporting Domain keys (DKIM)

Record types

When configuring a host record, these are the different record types that you may be asked to add or update.

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Adding Host Records

There are three standard hostnames that you should configure for your main website:

• www: Points www.example.com to the address specified.
• @ (none): Points the domain with no www. (e.g., if you typed example.com instead of www.example.com). This is also known as the naked domain or blank record.
• * (all others): Points [anything].example.com to the address specified (e.g., uuu.domain.com or website.domain.com).

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
   
2. Search for the domain or choose from the list.
   
   
3. Choose Host records from the manage domain dropdown.
   
   

   Note: If your domain name is not using our default nameserver, you will see this message, and any changes you make to the host records on our control panel will not affect your domain name.  

   

4. You will need to fill in each of the fields on each row. Start with the hostname.

   
5.  Select the record type from the dropdown menu.
   
6. Enter the destination address in the address field.
   
7. Press Save.
   

Increasing host records

By default, you can have 15 host records, if you require more than 15 host record entries, you will need to submit a verified support request.

1. Select New row to add additional rows
   
2. If you encounter you have reached the maximum number of host records allowed, submit a verified support request.
   

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Creating a sub-domain

To set up a sub-domain like shop.example.com, you will need to have the IP it will redirect to and set it up in your host records. 
Note: The domain name should never be put under the hostname section.

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
   
2. Choose Host records from the manage domain dropdown.
   
3. Add the hostname for the subdomain.
   
4. Select A address.
   
5. Add the IP address.
   
6. Press Save.
   

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Changing MX Records

If you use Enom as your email service, your MX record should be mx.yourdomain.tld.cust.a.hostedemail.com. If your domain is example.biz, your MX record will be mx.example.biz.cust.a.hostedemail.com.

Note: If you are not using Enom's name servers, you need to contact your name server provider. They are usually the same company that hosts your website and update the MX records with them.

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
2. Select Email settings from the Manage domain dropdown.
   
3. Choose User (MX) under service selection.
   
4. Enter your MX record.
   Important: Please note that it's hostedemail, not hostedmail. 
   
5. Press Save.
   
   

    

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TXT, SPF, and SRV records

TXT, SPF, and SRV records are supported on our DNS servers. These records do not serve as a routing function but instead are used as responses to queries or verification. Examples include Google's site verification, which tasks a domain owner to create a TXT record with a generated line of text and numbers that can later be used by Google query to verify domain ownership.

Adding an SPF record

SPF records are provided to you by your email hosting service. If Enom is your email provider, the following SPF record is automatically entered into your host records:

v=spf1 include:_spf.emfwd.name-services.com MX ?all

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
2. Go to Host records.
   
3. Click Add SRV or SPF record.
   
4. Select Add an SPF record. 
   
5. Enter the SPF text string in the @ Host Name. This will create an SPF record for the main domain (e.g., example.com).

   Note: The SPF record should follow this format: v=spf1 include:_spf.emfwd.name-services.com MX ?all.
   

6. Click Save.

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Adding an SRV record

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
2. Choose Host records.
   
3. Scroll down to the bottom of this page, and click Add SRV or SPF record.
   
4. Input your SRV records and press Save.

• Service: This is the service name.
• Protocol: Lists the protocol used by the service, either TCP or UDP.
• Priority: Priority controls the order in which records are used when load balancing; lower numbers are used before higher ones.
• Weight: This is similar to priority, but lower numbers are used before higher ones with records having the same priority.
• Port: Defines the TCP or UDP port at which the service can be found.
• Target(hostname): The record's destination will direct traffic.

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Supporting DomainKeys (DKIM)

Enom's DNS supports the use of DomainKeys in our host records. This feature requires that you use our DNS.

Note: Due to our host records' maximum length limitation, we only support up to 1024-bit DomainKeys.

1. Locate the domain you want to manage by clicking Domains followed by My domains.
   
2. Go to Host records.
   
3. Enter "_domainkey", or when using a Selector, use the format "<selectorname>._domainkey". 
   
4. Select TXT for the record type.
   
5. Enter the DKIM record that you have created in the address field.
   
6. Click Save.
   

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