Shortcut to this article: enom.help/reseller
You can look up your domain provider's contact information at the following page:
Most providers will respond to you within 24 to 48 hours.
If you see the following page instead, that means you are signed into an account. Please sign out by clicking on My Account on the upper right > Sign out. Then revisit enom.help/lookup
After performing a search, your reseller information will be listed. Please contact the reseller for all help related to the domain, including transfers away. Since Enom does not know of the agreement between you and the reseller, we can not modify domain settings for you nor provide support for you directly. If your reseller is unresponsive, please see this article.
If the contact information in the search result is unfamiliar to you or belongs to third party, that means your domain is residing in a reseller account. You will not be able to login directly to enom.com, enomcentral.com, or bulkregister.com. Your reseller, however, might've provided you with access to access.enom.com. See this tutorial for how to sign into that portal.
If the contact information belongs to you or your company, write to us from the email address listed in the contact information for additional help.