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14 comments

  • Avatar
    paul forostowsky

    Enom have invoiced me  for Moby before the end of the one month trail. Is not NOT ACCEPTABLE. Please credit my account right now.Thank you  ( forosto)

     

     

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    homayoun nobarani
      IDProtect 
     
    I did not order it and you have no right to charge for that IDProtect .
    I will take away my domain from your company in case you want to waste my time and money.
    if you do not fix it , I will chage back!
    thank you 
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    David Greenway

    I have been billed for a domain silverlineschool.com that had hosting this domain has been transferred and I did not know that the hosting was still active asit does not show in my dashboard. I would like this domain refunded the purchase reference is 275254127, amount $332.99

    Regards

    David Greenway

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    M.B. Roka

    Hello;

    just 3 days ago we added US$100 and we renewed 2 domains and registered 1 new domain but my money cut down heavily why?

    why and how was that happened? would you review my account startus? why did you cut money and decrease dramatically?

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    Sajjad Tufail

    couple weeks ago added $30 and renewed 1 domain for 2yrs, my account now showing $ -19.98

    how can I know the reason.

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    Josbal Cuevas

    why is so expensive renew a domian? $49 it does include hosting? i want to transfer my domain what i need to do???

     

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    Andrey Klimov

    Good afternoon. I can not pay bill for my domain, because when I'm starting the transaction, the following message has appears:

    "We are unable to process this transaction because we are currently not accepting orders from this IP."

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    ibrahim alghamdi

    "

    Good afternoon. I can not pay bill for my domain, because when I'm starting the transaction, the following message has appears:

    "We are unable to process this transaction because we are currently not accepting orders from this IP."

    Same Here
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    Steve Gillespie

    I have been on hold for 22 minutes trying to call your support number. The recurring message tells me I can press 1 and someone will call back. But when I press 1 nothing happens; the system doesn't respond to the selection. It is 8:22 am central on a Saturday. I suspect your office may be closed and I am on an endless hold. Not sure? Please note: I was just auto billed for 2 years for $49.00 for my domain: www.trailguiderealty.com . I didn't want the domain renewed. Didn't see any reminder notice alerting me to the upcoming charge. Even if I wanted to use it, it is no longer acceptable under new State of Florida real estate agent guidelines. Please help me refund the renewal and go ahead and let the domain lapse. Please let me know you saw this. Thank you. Steven Gillespie 903-824-6743

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    James W Ross

    Ticket #2977912

    My credit card was billed $79.90 on October 31, 2018. Today I get a third notice that my account (1980b2004) will expire on Nov 27, 2018. What is going on?

    Please advise me that you are in receipt of my payment and of this inquiry.
    Thank you.

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    Yuri NG

    Hi

    my google domain services(rikaesmond.com) has been stopped on 24/9/2018 and then we changed  to domain services provided by eNom in mid-oct and then our google domain
    services resumed again. but I don't know why google keeps on charge me
    monthy fee around USD12.5-13.33 from 9/2018 upon now while I got bills from
    eNom charged me USD212.27 on 17/10/2018. would you advise me the service fee
    schedule and breakdown between Google and eNom? I am very totally got lost
    by your billings now and found I am paying extremely high unreasonable bills
    now. Also, I never receive invoice from your company. it doesn't make any
    sense of it when I am paying bills but got no receipts or invoices. Please
    reach me at +852 9702 8608 or yuri@rikaesmond.com.

    regards Yuri

     
     
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    Deepak Kaushil

    We are unable to refill the account via credit card and Paypal. Kindly check and provide the solution as we are unable to renew the domains.

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    Rolfe Green

    I added the card detail to update the account payment.  Please renew greensmachine.us  I was unable to login, unable to get password reset, unable to get phone support after waiting on the phone over an hour, and the phone hung up when I tried to request a call back, and unable to request call back to RENEW THE DOMAIN GREENSMACHINE.US  !!

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    Robert Tani

    We tried several times to update our credit card information, including completely deleting and re-inserting it. It seems as if the CVV2 number is the problem - whatever we do, it just won't be saved. As there is no other payment solution (e.g. paypal) this is VERY frustrating. Please contact me per Email - robnew@bluewin.ch. Best regards - Rob

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