Shortcut to this article: enom.help/google

When you register your domain with our reseller partner G Suite, your services are split between Google and Enom. Google handles all of the billing and renewals of your domain name, while Enom offers technical support to manage your domain.

• Is my domain registered through Google?
• How do I manage my Google domain?
• How do I renew or cancel my domain name?
• My website states it has been suspended

Is my domain registered through Google?

You can use our reseller lookup tool to determine if your domain is registered with Enom through Google.
Note: You may have to rerun the search if you get an error.

How do I manage my Google domain?

To manage your DNS with Enom, you will need your login credentials, which the G Suite Support team can assist you with recovering. Alternatively, if you know your account email, you can also reset your password.

1. Go to access.enom.com.
2. Enter your domain name without the www in the domain field, followed by your password underneath in the password field.
   
   
3. Check off I'm not a robot and wait for the loading circle to change to a green checkmark in the reCAPTCHA field.
   
   
4. Click the Login button.
   
   

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How do I renew or cancel my domain name?

The billing and renewals for your domain are done directly by Google. If you require assistance, reach out to G Suite Support directly, as being a partner host, Enom does not have any access to your Google account information.

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My website states it has been suspended

After registering a new domain, a verification email is sent out to the email address you provided during the G Suite account creation process. You have 15 days to click the verification link before the domain gets suspended.

Any future updates to the registrant's contact information such as the first name, last name, or email address will re-trigger this verification process.

Note: If your domain was suspended, once the verification is complete, it can take up to 48 hours for your domain to become active again.

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