My VAT number is not being accepted. Why is this?
The EU has a VAT validator tool available at: http://ec.europa.eu/taxation_customs/vies/vatRequest.html.
Enom utilizes this tool to verify the validity of the VAT number submitted. If the VAT number you have supplied is returned as Invalid or Incorrect, please use the tool at the link above to verify your VAT number is correct.
Please note that in order for your VAT number to work, the VAT number must be an EU VAT. In-country only VAT numbers, such as those used within your country, may not be valid. You will need to apply for an EU VAT.
If you do not have an EU VAT number but are eligible for VAT exemption, you should be able to file for a refund.