GeoTrust Anti-Malware discontinuation

As of May 31, 2018, GeoTrust Anti-Malware is no longer available for purchase. Current active subscriptions will be able to continue to use the service, but they will no longer be able to renew the subscription. 

Existing customers can continue to manage their product through their Enom account through the Geotrust Anti Malware Manager. If you face any issues working with existing anti-malware products, please contact support. 

Once GeoTrust announces an official End of Life date, we will post it and any other necessary details for our resellers. If you're looking for a similar product, we suggest SiteLock as a great alternative to GeoTrust for individuals and small businesses. If you're looking for an enterprise level service, we recommend looking into Symantec Safe Site.

Comparison of GeoTrust Anti-Malware and SiteLock 

GeoTrust Anti-Malware Scan

• Anti-malware seal
• Daily anti-malware scans
• Instant malware alerts
• On-demand scans
• Up to 5 pages protected
• Analysis enabling easy clean-up of an infected site

SiteLock

• Security seal
• Vulnerability identification
• Malware detection
• Blacklist monitoring
• Eliminate backdoors
• Up to 25 pages protected
• Automatic malware removal

Anti-malware tools FAQ

1. How do anti-malware tools work?

Antivirus software scans files to identify and eliminate computer viruses and other malicious software (malware). Antivirus software typically uses two different techniques to accomplish this by examining files to look for known viruses using a virus dictionary and identifying suspicious behavior from any computer program which might indicate infection.

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2. What happens if malware is detected on my website by GeoTrust Anti-Malware?

If GeoTrust detects malware during their scan, the GeoTrust Website Anti-Malware Seal no longer displays. You receive an email alert warning you of the malware infection with instructions to sign in to the End User Portal. The End User Portal services tab shows a list of infected pages and the code causing the problem.

You or your website administrator can find and delete all instances of the malware and request for your site to be re-scanned within 24 hours. When the scan confirms that all instances of malware are removed, the seal displays again.

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3. What is SiteLock, and how do I use it?

To discuss the benefits of SiteLock for your website, you can reach a Domain Consultant at 425-974-4689. 

SiteLock provides security scanning of a website. By purchasing the SiteLock service, a buyer can configure the service with their website that they wish to protect. This website will then be monitored by SiteLock, which will provide a 360 Degree Scan of the website, looking for malware, or any harmful infection to the site. SiteLock includes:

• Reputation monitoring
• Malware blacklist
• Spam blacklist
• SSL verification
• Network security
• Drive-by-Downloads
• Customer data protection (SQL & XSS)
• Application security
• Business verification
• Domain ownership
• Postal address
• Phone verification

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4. How does the SiteLock virus scan work?

To discuss the benefits of SiteLock for your website, you can reach a Domain Consultant at 425-974-4689. 

The virus scanner works by pulling the files from your daily scans and comparing them to an industry-leading database of virus signatures to determine if there is any match between your site and known malicious code. For most sites, this process completes within 30 days.

If SiteLock finds a vulnerability, it will inform the site owner by email as well an alert in the SiteLock Dashboard. The report will provide complete information about the issue that is found along with help to remove it.

Site visitors will not be alerted to any problem. The SiteLock seal will continue to display the date of the last good scan of the website. If the site owner fails to rectify the problem, within a few days, SiteLock will remove the seal from the site and replace it with a single pixel transparent image. At no point will SiteLock display any indication to visitors that a website has failed a scan.

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5. Can SiteLock be upgraded or downgraded?

SiteLock subscriptions come in three levels: Basic, Premium, and Enterprise. Once purchased, a SiteLock subscription cannot be changed from the initial level of service. While the Upgrade links inside the SiteLock control panel may direct you to contact us for upgrades, the level of service is actually locked-in and cannot be changed.

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