Our help center is always available with guides and domain resources, but you can also contact our support team for real-time assistance. We offer different methods to reach our team, and support is available 24 hours a day, seven days a week.

Note: When reaching out to support, you will be pin verified. Ensure you have access to your account or recover your account log-in before reaching out.

• Verified support requests via email

• Speak with a live agent via chat

Verified support requests via email

At Enom, we take account security very seriously. Please submit a verified support request from within your account if a help request involves any modifications. 

We will require a verified support request to process the following:

• Updates to your account settings
• Host record or name server updates
• Service cancellation requests 

1. Sign in to your account by clicking on My Account and Sign in.
   
   
2. Select Help.
   
   
3. Then Go to our Support Center.
   
   
4. Click on Submit a request. 
   
   
   
5. Choose Enom.com or Enomcentral.com, enter the subject, and description, then press Submit.
   
   
6. You can view a list of open and resolved issues by clicking on your name in the Support Center, then My Activities. 
   
   

Once you submit a ticket, you will receive a confirmation email that goes to your Account email, which can be changed under your Account Settings. Each request will have a ticket ID number you can provide to one of our support members so they can locate your request quickly. 

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Speak with a live agent via chat

A live agent is available for support via chat 24/7.

Note: If you already have an Enom account, we suggest signing in to your Enom account. The chat will be associated with your Enom account for our updates and convenient access. 

1. 1. Click Chat at the bottom of our site.
      
   2. After filling in the required details, press Start chat.
      
      
      

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