Our help center is always available for helpful Enom guides and domain resources, but you can also contact our support team for real-time support. We offer several different methods to help provide support. Enom's support team is available 24 hours a day, 7 days a week.
Verified support request via email
At Enom, we take account security very seriously. If a help request involves modifications to the account, please submit a verified support request.
We will require a verified support request to process the following:
- Updates to your account settings
- Host record or name server updates
- Service cancellation requests
Verified support requests are created when you submit a help ticket while logged into your Enom account.
- Sign in to your account by clicking on My Account and Sign in.
- Select Help followed by Go to our Support Center.
- Click on Submit a Request. Choose Support Request.
- Enter the subject and description and then press Submit.
Once you submit a ticket, you will receive a confirmation email that goes to your Account email address which can be changed by going into My Account and the Account Settings page. This email will contain a ticket ID number that you can reference when on a support call or chat so that one of our support members will be able to quickly locate your request.
You can also view a list of open and resolved issues by clicking on your name on the upper right in the Support Center and choose My Activities.
Speak with a live agent via chat
A live agent is available for support via chat 24 hours a day, 7 days a week.
Note: If you already have an Enom account, we suggest signing in to your Enom account. The chat will be associated with your Enom account for our updates and convenient access.
- Navigate to enom.com, click on Help.
- From the pop-up menu, select Live chat.
- After filling in the required details, press Start live chat.
Speak with a live agent via phone
Enom's support team is available 24 hours a day, 7 days a week.
- North America: +1-425-274-4500
- Toll Free: +1-855-266-8838