Our help center is always available with guides and domain resources, but you can also contact our support team for real-time assistance. We offer different methods to reach our team, and support is available 24 hours a day, seven days a week.
Note: When reaching out to support, you will be pin verified. Ensure you have access to your account or recover your account log-in before reaching out.
Verified support requests via email
At Enom, we take account security very seriously. Please submit a verified support request from within your account if a help request involves any modifications.
We will require a verified support request to process the following:
- Updates to your account settings
- Host record or name server updates
- Service cancellation requests
- Sign in to your account by clicking on My Account and Sign in.
- Select Help.
- Then Go to our Support Center.
- Click on Submit a request.
- Choose Enom.com or Enomcentral.com, enter the subject, and description, then press Submit.
- You can view a list of open and resolved issues by clicking on your name in the Support Center, then My Activities.
Once you submit a ticket, you will receive a confirmation email that goes to your Account email, which can be changed under your Account Settings. Each request will have a ticket ID number you can provide to one of our support members so they can locate your request quickly.
Speak with a live agent via chat
A live agent is available for support via chat 24/7.
Note: If you already have an Enom account, we suggest signing in to your Enom account. The chat will be associated with your Enom account for our updates and convenient access.
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- Click Chat at the bottom of our site.
- After filling in the required details, press Start chat.
- Click Chat at the bottom of our site.
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