As a part of our initiative to streamline services within Enom, we will be sunsetting several services. One of these impacted services is G Suite by Google Cloud.
On June 30, 2020, we will transition all Enom-managed G Suite accounts to be paid for and managed directly through Google.
- What does this mean for the current subscriptions?
- Steps to take before the relationship is terminated
- Steps that must be taken after the relationship is terminated
What does this mean for the current subscriptions?
Switching over Enom-managed G Suite accounts to a direct relationship with Google will involve no downtime. As soon as the super administrator verifies the domain, the G Suite services will continue to function as they did before, and the renewal dates will remain the same.
As part of the transfer process, Google moves all accounts to a free trial of at least 30 days or the full length of the remaining term for annual plan subscribers.
All G Suite accounts registered through Enom have a super admin email address associated with them. Once Enom switches the G Suite account over to Google directly, an email is sent to the super administrator for the account, requesting that they verify the domain name.
Steps to take before the relationship is terminated
Ensure that the owner of the super admin email is aware of the transition as they will be receiving the email to verify the domain name associated with the G Suite services.
Enom account holders have the option to reach out before we end our relationship with Google on June 30 to preemptively migrate their G Suite services. To migrate the accounts to Google directly ahead of time, we require that the Enom account holder submit a verified support request. The domain name and users that will be moving must be included in the body of the request. Once the request has been submitted, please call or chat into support with that request ID to have it actioned in real-time as this is time-sensitive.
Steps that must be taken after the relationship is terminated
Once we have terminated our relationship with G Suite, the super admin will be prompted to verify the domain to continue to use the G Suite services. At this stage, the super admin must take those steps to verify the domain and add the necessary billing information.