Enom is owned and operated by Tucows Inc. The migration of your services is happening so that we can better our customers' overall experience. During and after the migration, you will have access to a dedicated support team for domains, email, and other value-added services.
- Enom support information
- What you need to do
- Services that will be staying the same
- Services that will be changing
Support contact information
|Help Center||Enom Help Center|
|Hours of operation||
|Phone||1-855-600-0886 or 425-274-4500|
What you need to do
We will send out a 30-day notice preceding the migration, followed by a one-week notice to inform you of the exact migration date.
On the day of the migration, we will send you an email with your account information, including your Enom username.
Browse through your new Enom account. If you have any questions or require any assistance, contact the Enom support team.
Services that will be staying the same
|Your products and their associated features will carry over to your new account.|
|Login Credentials (both login id and password).||
Your account information will be transferred seamlessly, including your account email contacts and account information.
Management of all of your account information and products (domains and mailboxes) will be at Enom.
Services that will be changing
|Managing your account||You will log in on Enom.com. You will also pay for and order new services from this client area.|
|Pricing||Since you are being migrated to our reseller platform your account pricing will be determined by our reseller pricing tiers.|
|Access to Enom API||
With our reseller platform, you will have access to our API. This will allow you to integrate domain purchases on your website with your Enom account or use a platform like WHMCS.
|Ability to create sub-retail accounts||
Sub-accounts allow you to give your customers their own login credentials for EnomCentral.com. This allows your clients to manage their domains and services on their own. Any purchases they make in their EnomCentral account would give you commission based on the pricing you set for their account.
In addition to topping up your account balance with your credit card, you can now also refill your account through wire transfers, ACH transfers, USD checks, USD money orders, and PayPal.
Transactions, such as domain renewals or value-added service purchases, will be paid for from your account balance. You will no longer be able to charge these directly to your credit card and therefore you will need to keep your account balance topped up.
The minimum amount you can refill your account with is $25.00 and there is a processing fee when refilling via credit card.